PRIVACY POLICY

1. Introduction This Privacy

Policy describes how Landmark Dentistry (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit and interact with our website. We are committed to safeguarding the privacy and medical confidentiality of all patients and visitors. By using our website, you consent to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the site.

2. Information We Collect

 When you interact with the Landmark Dentistry website, we may collect the following types of personal and technical information:

Personal Information: Name, email address, and phone number voluntarily provided through our contact forms, WhatsApp links, or appointment request forms.

Health Inquiry Details: Any brief descriptions of dental issues or symptoms you voluntarily choose to share in the "Message" or "Inquiry" fields.

Device & Technical Information: IP address, browser type, device type, and operating system, which may be collected automatically for security and website optimization.

Usage Information: Website activity such as pages visited (e.g., Smile Gallery, Implants), time spent on pages, and your interactions with our site content.

3. How We Use Your Information

 Landmark Dentistry uses the information collected through this website for the following purposes:

Appointment Management: To schedule, confirm, or reschedule dental consultations and treatments.

Communication: To respond to your inquiries regarding our services (e.g., Root Canals, Veneers, Implants) and provide relevant treatment information.

Reminders: To send appointment reminders via email or WhatsApp.

Patient Experience: To understand patient preferences and improve our clinic's digital services through internal data analysis.

Updates: To share oral health tips, clinic news, or special offers (only if you have opted in).

We will only use your personal data for the purposes listed above and in accordance with applicable data protection and medical confidentiality laws.

4. Data Sharing & Disclosure

 Landmark Dentistry does not sell, rent, or trade your personal information to any third parties.

We may share your data only under the following circumstances:

Third-Party Booking & Payment Platforms: Our website redirects to KiviHealth for appointment bookings and payments. Any data you enter on KiviHealth is governed by their separate privacy policy, not ours.

Authorized Medical Personnel: Your information is accessible only to our doctors and administrative staff for the purpose of patient care and clinic management.

Service Providers: Trusted partners who assist us in managing communications (such as website hosting or email services), who are contractually bound to protect your data.

Legal Compliance: If required by law, we may disclose information to comply with legal processes or government requests.

5. Data Storage, Security & Retention

 Landmark Dentistry stores digital user data on secure systems with restricted access to ensure that your information is protected from unauthorized parties.

Medical Records: Comprehensive patient medical records created during your physical visits are stored separately in our secure Practice Management Systems, complying with Indian medical data standards.

Retention: We retain personal inquiry information for as long as necessary to fulfill the purposes outlined in this policy or to maintain a patient-doctor relationship.

6. User Rights & Opt-Out Options

 You have full control over the personal information you submit through this website. You have the right to:

Request access to the personal data we hold about you.

Ask for corrections or updates to your contact information.

Request the deletion of your digital inquiry data from our systems.

Opt out of receiving future marketing emails or messages from us at any time.

To exercise any of these rights, please email us at Smiles@landmarkdentistryindia.com. We will respond to all requests promptly.

7. Policy Updates & Governing Law

 Landmark Dentistry reserves the right to update or modify this Privacy Policy at any time. We encourage visitors to review this page periodically to stay informed about how we protect your information.

This Privacy Policy is governed by the laws of India, with jurisdiction under the courts of Ahmedabad, Gujarat.

8. Contact Information

 If you have any questions about this Privacy Policy, please contact us at:

Landmark Dentistry 402, Above Axis Bank, Near Sankh Circle, Satellite, Ahmedabad Email: Smiles@landmarkdentistryahmedabad.com Phone: +91 97277 19788